لم يكتب نبذة شخصيةI''m a Team Leader with hands-on experience in both operations and HR functions. I've spent the last few years leading high-performing customer service teams, ensuring KPIs are met, coaching agents, handling escalations, and maintaining service quality. On the HR side, I’ve personally handled: 1. Screening and shortlisting candidates 2. Conducting final interviews 3.Reviewing and enhancing CVs 4.Supporting onboarding and training for new hires Everything I offer here as a freelancer, I’ve already done as part of my daily job. I’m now offering this expertise to help startups, small businesses, or individuals who need HR or team support — without hiring full-time. ? Available for: 1.Freelance Interviews 2.CV Review and Optimization 3.Hiring Support 4.Team Coaching and Development