Strategic and detail-oriented Operations & Account Management Specialist with 4+ years of experience across Fintech and digital ecosystems. Specialized in process optimization, CRM systems, and payment operations, I’ve driven measurable improvements in cost efficiency, customer satisfaction, and workflow automation. At Esh7nly Pay, I restructured operational systems, enhanced compliance accuracy, and built scalable CRM infrastructures that improved speed, traceability, and profit margins. Known for my analytical mindset and leadership in fast-paced environments, I bring operational discipline with a commercial edge .