PailMail App is a powerful and modern mobile application built with Flutter, designed to transform how government institutions handle complaints, suggestions, and incoming requests. By replacing slow and paper-based workflows with a fully digital system, the app eliminates delays, prevents lost submissions, and significantly improves transparency and efficiency. PailMail offers a complete solution for receiving, archiving, categorizing, and tracking requests in real time, with automated status updates that keep users informed at every step. It includes secure authentication, role-based access (User/Admin), and a clean, responsive UI optimized for a smooth user experience. Built using MVC Architecture and Provider for state management, the app is fully integrated with Back-end APIs to ensure reliable performance and seamless data synchronization across devices.
