Customer-Churn-Analysis-Dashboard
تفاصيل العمل
A Power BI project analyzing customer churn patterns for a telecommunications company to uncover retention risks and improvement opportunities. Tools: Power BI Desktop, Power Query, DAX, Data Modeling Project Highlights Performed a detailed churn analysis on over 7,000 customers. Cleaned and transformed raw telecom data using Power Query. Built a structured data model to support interactive analysis and filtering. Segmented churn by contract type, tenure, payment method, and support services.
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