StudentSpaces

About StudentSpaces: StudentSpaces is a leading platform dedicated to helping university students find safe, comfortable, and affordable housing. We aim to simplify the housing search process for students, offering carefully selected options and ensuring a positive experience through property and landlord verification, and continuous support. We believe that suitable housing is fundamental to students' academic and social success. Key Responsibilities: • Directly interact with students to provide support and assistance in their housing search process. • Help students understand available housing options and guide them to choose the most suitable for their needs and budget. • Coordinate with landlords and universities to ensure accurate and up-to-date property information. • Verify the authenticity of property and landlord information to ensure housing safety and quality. • Handle student inquiries and resolve housing-related issues effectively and promptly. • Collect student feedback to improve the user experience on the platform. • Contribute to building a supportive student community by providing information about local activities and opportunities. Required Qualifications: • Previous experience in customer service or student support, preferably in the housing or education sector. • Excellent communication skills, both written and verbal. • Ability to empathize with student needs and provide practical solutions. • Ability to work independently and as part of a team. • Proficiency in using Customer Relationship Management (CRM) tools and office software. • Ability to handle multiple tasks and manage time effectively. Preferred Qualifications: • Background in real estate or property management. • Understanding of housing challenges faced by university students. • Ability to speak multiple languages. Why Work With Us? At StudentSpaces, you will be part of a passionate team committed to making a positive difference in the lives of students. We offer a supportive work environment, opportunities for professional growth, and contribute to a noble mission of helping students find their perfect home away from home.